We make every effort to describe and display every product as realistically as possible. We also understand that sometimes items you receive are not quite as you expected. We offer a 7 days return policy from the date of receipt to change your mind on any of your purchases from this website. To qualify for this, the item(s) must be in unworn and in the same condition in which they were received. All Items must be returned with the original box, instructions, guarantee and all extras.
When we receive the item, our returns department confirm that everything is present and in it’s in original condition to ensure its eligibility for refund. We process refunds as quickly as possible and you will receive an email to notify you when the email has been processed. We aim to process all refunds on the same day which they were received, but please allow up to a maximum of 14 days for the refund to be processed and the money to reach your account.
You should return it to us using Royal Mail Special Delivery or a similar recorded service. This way the delivery is insured. You should also record the tracking number. We reserve the right to reclaim our original outgoing postal charges
Please return the a copy of the invoice with a brief note for the reason for return
If you have misplaced your returns form, return the item to us with a covering note with your invoice number.
If you wish to exchange a purchase for another item, please return your undesired item for a refund and order a new item.